Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Please select the date you will be arriving at your destination. This date will help us determine the validity period of your visa.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Select the nationality as it appears on your passport. This must match the nationality on the passport you're using for this application.

Check this box if you want to skip entering your passport information at this moment. You'll need to provide this information later to complete your application.

Refund Policy

Last updated: April 2026

We Keep It Real

We believe in being upfront. Here's our refund policy — no confusing fine print, no runaround.

When You Can Get a Refund

  • If we haven't started processing your application yet
  • If there was a technical error on our end that prevented your application from being submitted
  • If you were charged more than once by mistake

When Refunds Aren't Possible

  • After your application has been submitted to the authorities
  • If your ETA is refused — we can't control the outcome
  • If you provided incorrect information

How to Request a Refund

Email us at [email protected] with your reference number and we'll look into it. We aim to process refund requests within 5–10 working days.

Government Fees

Any fees paid directly to the UK government are non-refundable through us. You'd need to contact them directly for those.